Returns are accepted within 15 days from the date of receipt.

The product to be returned must be in the condition it was received, i.e. it must be complete, without damage, its packaging must be the one that normally accompanies the product, including all labels, necessary documents, etc. and in any case it must not have been used.

The product to be returned must be accompanied by the relevant purchase documents (retail receipt or exchange card)

If the aforementioned conditions are not met, the product will be returned to you at your own expense.

Any damage to the product during its return to us is solely your responsibility.

Discounted items are only exchanged for discounted products, as well as products that are on offer throughout the year are only exchanged for products of the same category.

Purchases made with gift cards or sent as gifts can be exchanged for other products and cannot be redeemed for cash.

Returns can be made with the receipt or exchange card in our physical store.

 

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